Privacy Policy | Eventopia

Overview

At Eventopia, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. By using Eventopia, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you register for an account, we collect your name and email address. If you are an event organizer, we may also collect additional information such as organization details and payment processing information.

When you purchase tickets, we collect necessary information to process your order including your name, email address, and payment information.

How We Use Your Information

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

Sharing Your Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Supabase to power our database and authentication. You can read more about how Supabase uses your information here: https://supabase.io/privacy.
We may share your information with event organizers for events you register for.
We may share your information to comply with applicable laws and regulations or to respond to a subpoena, search warrant, or other lawful request for information we receive.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@eventopia.com.